Refund policy

REFUND POLICY

Last updated: June 5, 2026

All products sold by HushLume are custom-made and handcrafted to order. Due to the personalized nature of our products, we do not accept returns or exchanges once production has begun.

Please ensure all order details (size, color, design specifications) are correct before confirming your purchase.

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective, please contact us within 48 hours of delivery with your order number and clear photos or videos showing the damage. We will offer an appropriate resolution, which may include a replacement or partial refund.

CONTACT: 17580690095@163.com | +86 17580690095